Job Description

The Administration Supervisor manages personnel and escalations for all End to End (E2E) tasks. To perform this job successfully, an individual must be able to perform each essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Job Duties and Responsibilities

• Manage project coordinators

• Ensure all company databases including E2E system are adopted and utilized

• Handle escalations relating to appropriate scope of work, vendor POs, customer OOMs, and successful completion of projects

• Research and analyze as needed to support teams

• Provide timely and accurate data to the Administration Manager to assist in any decision making

• Develop and implement career progression training for direct reports

• Other job duties as assigned

• Build Credible Relationships

  • Work collaboratively with fellow leaders to build synergy and team morale: Supervisor, Peers, Direct Reports (practice and model behaviors for them as well)

  • Build and maintain external relationships with customer

• Talent Stewardship

  • Internal development (1:1s; professional development; stretch assignments)

  • Retention through mentorship and proper workload assignment to maintain work/life balance

• Adaptability and Leading Change

  • Serve as champion for market and organization (create feedback loops, best practices, etc.)

  • Drive early adoption of and compliance with company processes and initiatives

• Drive for Results

  • Assign and manage work, monitor progress to milestones/capture hind sights periodically (i.e. Monthly)

  • Collaborate to deliver sustainable results, contributing to the success of the market and organization

  • Work with direct reports to establish/manage priorities, resources and timelines

  • Workforce planning (collaborate and drive to facility level to roll up to an accurate organizational plan)

• Fiscal Responsibility

  • Possess business acumen commensurate with the role

  • Manage budgets, including controllable expenses within purview