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Process Improvement Director in Coral Gables, FL at MasTec Network Solutions

Date Posted: 2/1/2019

Job Snapshot

Job Description

As a Process Improvement Director, you will have the responsibility to establish, implement, develop, and control best practices for project management throughout the organization. This includes defining and documenting all policies and processes of project lifecycles in order to deliver these projects according to plan and within budget. As a Process Improvement Director, you will create formal methodologies for defining project key performance metrics and allocating resources.

Essential Job Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  •  Work on a portfolio of project(s) to improve operational processes
  • Actively lead and coach cross-functional project teams

  • Provide expert-level methodology guidance to facilitate problem solving and provide direction to solution development

  • Lead cross-functional teams to analyze, design and implement end to end processes including required project and change management

  • Partner and act as a resource to business units in identifying and prioritizing process improvement projects and in developing business cases

  • Provide project status updates, feedback and appropriate reporting on selected projects

  • Collaborate with other Process Improvement Leaders to maximize and conduct training on process improvement and change management methodology and tools as required

  • Preparing key reports, data gathering, and analysis of key operational metrics

  • Assistance with all other functions pertinent to the departmental need to improve department’s strategic goal

  • Other duties as assigned

Job Requirements

 Skills and Experience

  •  Bachelor’s degree in Business Administration or related field
  • 10+ years of business experience in a telecommunications process improvement management capacity

  • Experience in implementing, planning, and forecasting systems

  • Excellent analytical abilities, team-building, and project management skills

  • Working knowledge of site acquisition, construction management, installation, and optimization procedures

  • Strong experience in developing and reporting and other operational metrics

  • Ability to develop and present effective training materials

  • Ability to train, mentor and develop employees

  • Ability to travel as needed to perform duties of the position

  • Demonstrated analytical, problem-solving, negotiation, and communication skills

  • Excellent organizational, problem solving, written and verbal skills

  • Management, establishment, and communication of clear goals and objectives

MasTec, Inc. is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec's policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.


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